---
title: "UX audit of websites and apps | Jan Cikrle"
description: "UX audit of a website, e-shop or app: I find where users drop off and give you the 10 changes with the biggest impact. WCAG 2.2 accessibility check included."
url: https://jancikrle.cz/en/ux-audit
lang: en
published: 2026-10-08
updated: 2026-10-09
---

> UX audit of a website, e-shop or app: I find where users drop off and give you the 10 changes with the biggest impact. WCAG 2.2 accessibility check included.

Services

# UX audit of websites and apps

I find out where and why users leave, do not click or do not buy. You get a list of the ten changes with the biggest impact, not two hundred details.

[Request a UX audit](https://jancikrle.cz/en/kontakt?sluzba=ux-audit) [Work examples](https://jancikrle.cz/en/portfolio)

-   Reply within 24 hours
-   WCAG 2.2 accessibility included
-   8 years of UX and products

![User flow map from an audit](https://jancikrle.cz/_astro/olive-flow-v2.Do_K1i1__2klYa.webp)

When I can help

## When a UX audit pays off

1.  01
    
    ### Conversions stall or drop
    
    People come but do not enquire or buy. I find where they leave.
    
2.  02
    
    ### You are planning a redesign
    
    Before anything is redrawn, you know what really does not work and what to keep.
    
3.  03
    
    ### Support keeps answering the same thing
    
    Repeated questions show where the interface is confusing. The audit names them.
    

What you get

## What the audit includes

Everything from the first call to launch. No hidden items.

-   Analysis of goals and key flows
-   Heuristic usability evaluation
-   Accessibility review against WCAG 2.2
-   Analytics review, if available
-   Issue map by severity
-   10 recommendations with the biggest impact
-   Redesign of key screens
-   Results presentation and consultation

Package

## A tailored UX audit

Scope depends on the size of the product. After a short analysis I send price and timeline.

-   Audit of a website, e-shop or app
-   A clear report with priorities
-   Recommendations ranked by impact
-   Optional redesign proposals

I work with

-   Heuristics
-   WCAG 2.2
-   Analytics
-   Figma

UX audit

On request

Price depends on scope. I will send an estimate within 24 hours.

[Request a UX audit](https://jancikrle.cz/en/kontakt?sluzba=ux-audit)

![The Olive Online platform](https://jancikrle.cz/_astro/work-olive.CMbuXQOq_ZIaAx1.webp)

Case study

## Olive Online: testing in a live pilot

As Product Owner, I led user testing of the platform. Pilot feedback confirmed that regular shop staff can run the admin without complicated training.

[View the case study](https://jancikrle.cz/en/portfolio/olive-online)

Process

## How we work together

1.  01
    
    ### Discovery
    
    Goals, metrics and key flows. We agree on what to focus on.
    
2.  02
    
    ### Analysis
    
    Heuristics, accessibility and data. I go through the product through users’ eyes.
    
3.  03
    
    ### Recommendations
    
    Issues by severity and the 10 changes with the biggest impact.
    
4.  04
    
    ### Handover
    
    Results presentation, proposed solutions and next steps.
    

Testimonials

> “We got a complete company identity, from graphics and the logo to a modern, clear website. Above all, I appreciate the creative approach, the eye for detail, the willingness to work in feedback and the excellent communication throughout the whole process. The result exceeded our expectations.”

Projasni.czTanning and red light therapy studio[Review on Google](https://maps.app.goo.gl/2jsjUGUSyKMhxKqa7)

> “Jan always reliably met the agreed deadlines and in many cases worked very proactively.”

Tomáš KronerCEO, Appelis a.s.

> “Top-notch collaboration. Everything worked out exactly as we imagined and, above all, with the real needs of our business in mind. A professional approach, I can only recommend it!”

Zdeněk CermanDarka Company[Review on Google](https://maps.app.goo.gl/CyPKyrGioNJW2Nu68)

1 / 3

FAQ

## Frequently asked questions

Answers about UX audits. More on the FAQ page.

[All questions](https://jancikrle.cz/en/faq)

### What is a UX audit?

A review of an existing website or app: where and why users leave. You get a list of the ten changes with the biggest impact, not two hundred details.

### How long does an audit take?

Usually one to three weeks, depending on the size of the product and the data available.

### What will you need from us?

Access to the website or app, your goals and analytics if you have them. Frequent support questions help too.

### Will you also design solutions?

Yes, optionally. For the most important screens I design concrete solutions that can be built straight away.

More services

## What else I can help with

[

01

### Websites that sell

From CZK 20,000 by scope. Design, SEO and turnkey build.

](https://jancikrle.cz/en/weby)[

02

### SaaS and apps

UX, UI and a design system that keeps up with growth.

](https://jancikrle.cz/en/webove-aplikace)[

03

### UX audit

Where your product loses people, why and what to do.

](https://jancikrle.cz/en/ux-audit)[

04

### Identity and illustration

A logo, a system and rules you can actually use.

](https://jancikrle.cz/en/identita)

## Want to know where you lose people?

I will get back to you within 24 hours. With an estimate of scope and price, not a sales pitch.

[Request a UX audit](https://jancikrle.cz/en/kontakt?sluzba=ux-audit)